Does anybody else absolutely hate the people that work there , I've tried calling them a couple times and they never answer the phone never call you back and yet they wonder why people go to the emergency room

Shawn Jerome | Sep 3, 2018 | Category: Medical clinic in Burlington, Vermont

Community Health Centers of Burlington - All questions

Address: 617 Riverside Ave, Burlington, VT 05401, USA

LisaAnn Oberbrunner | Sep 3, 2018

I've actually had better experiences with the people who work there than the people at other doctors offices.

Richard K | Sep 3, 2019

I've been a client since they opened, and have had quite a different experience. Most people realize that it may not always be possible for staff to pick up the phone with the large number of people serviced, but I have always received a call back within 2-24 hours, depending on the nature of the call and the urgency. This is based upon probably 30-40 calls over 7 years.

Community Health Centers of Burlington | Sep 3, 2018

Hi Shawn, Sorry to see you've had trouble reaching us. We have a formal grievance process here at CHCB and would encourage you to file a grievance by calling our Patient Feedback Line at (802) 540-8253 and leaving a voicemail. Someone from CHCB will be in touch with you.

Dana Blaze | Sep 2, 2021

I like the staff there

al king | Sep 2, 2020

Grievance procedure you sure they're going to put you on the black ball list

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