been trying to get a hold of your office for a few days and no one picks up a phone or call back! i need to know and make an appointment with the doctor in charge so that my cat can have surgery since he is real sick so please...need to answer phone

I've never had a problem with anyone here not answering the phone. The front desk is great at answering my questions. Now, getting an appointment is another story. This facility is "first come, first served". Depending on your pets emergency they will move you up accordingly. Get there early, 8AM to be one of the first. They only have one or two surgeons on staff and they are busy all day. Don't forget your pet carrier. Hope your cat gets better soon.

Get there early like 830 to get good place in line

Appointments are not available. It is walk in only. They open at 9am. If your pet is having am emergency my experience is they will get to you ASAP.