Why is it neccessary to have a manager with a poor attitude? Especially first thing in the morning? Customer service starts with first meeting... epic fail for Chris ... been coming here 7 years spent thousands and that just ended today.

Likewise, I've been getting my tires from BIG O in San Clemente for close to 30 years and have never once received anything less than friendly, helpful, polite, prompt and professional service for the staff. Luckily for you, there are BIG O tire locations everywhere so you can still get great tires with the best warranty on the planet but not have to deal with the San Clemente store

As a woman I'm always sensitive to being over sold or talked down to... I have NEVER experienced that at Big O San Clemente... I'm sorry that you had a bad experience (even a manager has an off day once in a while)