I'm 70 plus years old. I was trying to set up my new iPad became frustrated; put it aside for a week, then forgot the password. Can you all unlock the iPad or factory reset it?

Evelyn Singleton | Sep 1, 2019 | Category: Electronics store in Philadelphia, Pennsylvania

Apple Walnut Street - All questions

Address: 1607 Walnut St, Philadelphia, PA 19103, USA

Bhadresh Rawal | Sep 1, 2019

It's better to visit store

Iurii Novak | Sep 1, 2019

I have had the same situation and they refused me for help.

Huy D | Sep 1, 2019

If you forget the password and it's iCloud locked then that's a tough one. I would call the store and ask them!

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