You may have came on a bad day. Sometimes they can be really busy and short staffed.
I agree with all.... GREAT good!! Yes very busy. But worth the wait!! I live in sac n when I get to Oakland I can't leave without going there!!
I love Touch of Soul but sometimes the waitresses forget to bring you items you asked for or they just take a long time. The attitude you get when you remind at least one of them, can be kind of funky. And yes, it does get very busy because the food is great. I've tried several meals from their menu. Despite the occasional attitude, like I said, I love this place.
If its busy then yes it was just the wrong day. They are good with customer service and satisfaction
I always order by phone. No waiting!!
Depending on the day and time you go to touch of soul, you will experience a busy place. I have not been there when it has not been busy nor have I experienced poor customer service, they in knowledge their business fairly quickly and apologize for it.
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