Hey guys!! I know we seem like a big company, but we have a small support team here. We have a couple agents on phones throughout the day, but we are slammed right now! We promise to return every voicemail left or email sent. Thank you for your patience! (:
The website and the phone number are bogus ... you need to go directly to the store while they are working on getting things straightened out ... at least that is what they told us when it happened to us!!
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