You make the return in the Amazon application elogea Kolhs de Milbury or the one that best suits you they will send you a label you go to the store and show the label on your phone you deliver what you will return.
Anne go to your Amazon app. Click on your orders. Click on the delivered item and scroll down to Need help with your item. You will then be able to click through telling them you want to return it. You select the Kohls store you will return it to and print the label. Package and label the item. They will be an Amazon desk in the Kohls store. They scan the item and take it. You will receive an email letting you know that your account was credited. I received my email within 2 hours. Half the credit was available to be used at that point.
Open your order on the Amazon app/website, choose the Return/exchange option for it, and follow the prompts. Choose the Kohl's location you wish to use for the return, and it will provide a code for the store to scan when you bring your return to them. You MUST choose the particular store you go to, and not UPS or Whole Foods (there may be several options), or Kohl's cannot accept it. The codes will be unrecognized by the Kohl's system.
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