Appointments are made by phone only. You can look up the number online or go into the office to get it. The lines are always busy they only allow 6-7 people on hold at a time. Keep redialing until you get on hold. The best time to call is afternoon. Morning lines are always too busy. Once your request is approved, payment is very quick 1-2 days.
Call at 12pm you get appt faster. I went with my notice i have appt on Tuesday for rent. Not sure but you have proof that you try to pay. I email my landlord as proof that i am trying.
Call early in the am it's the only way your going to get thru
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