why should I have to be kept waiting Twenty Five minutes for customer service to answer my telephone call?

Stores only have an operator between 10 am and 7 pm. Otherwise, the call will be answered by electronics or customer service. However, unless they are actively waiting on a customer, they should pick it up faster than that. You could speak to a member of management, who should be able to resolve it for you. If that doesn't resolve it, you can call the corporate office at 1800walmart.

Speak with the store manager

talk to store manager and district manager...I don't work there but that's where I would start

I went through the same thing. They Suck! Good luck.

You could call corporate. And just bypass them in general