They give you a username and password when you drop off your animal
Hi Margaret - we have the full instructions listed on our website (on the "Webcams" page - unfortunately, we can't provide a direct link for you here per Google's Q&A policies!). You'll need to download the "Vivotek IViewer" app from iTunes or Google Play, and then follow the instructions on the "Webcams" page on our site. We hope that helps!
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