There is a difference between a shop rep and a home consultant. If there are no consultants available, they do not keep appointments. But I agree that it is not Professional. They should even call ahead to tell you they are not going to the appointment.
Some times there is no on at costume service that spek Spanish and for special times they cansel apoiments especially holidays it may was the computer who remains u
But when I buy there if they speak Spanish to me.
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