https://www.whalestalewaterpark.net/hours/ Satisfaction Guarantee For the safety of our guests, the park will suspend operations for thunder, lightning or other dangerous conditions. Operations will resume when it is determined safe. During weather holds, it is recommended that guests wait in their vehicles or in a designated location within the park. While we do not provide refunds, a transferable voucher to return later or another day can be issued upon departure. Vouchers will guarantee all unused time for that day. Vouchers are happily issued for any reason a guest needs to leave the park prior to closing. A receipt is required identifying the number of tickets, the product, and the time of purchase in order to receive a voucher. Vouchers are not provided for groups, discounts or promotional products.
You'd have to ask the company themselves on their policy
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