It could be a number of things from a damaged package to a wrong address...but definitely call ups right away and figure it out I'm sure they will help you
1) Someone took package. 2) wrong address 3) scrambled data. Shipment number, remember there are 3 different UPS, 1 is big brown or small pack, then you have LTL UPS orNightline Group[4][5] Marken[6][7] The UPS Store UPS Supply Chain Solutions UPS Capital UPS Airlines UPS Express Critical UPS Freight UPS Logistics UPS Mail Innovations UPS Professional Solutions UPS i-parcel
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