UPS Customer Center

Category: Shipping and mailing service in Ontario, California

Address: 3480 E Jurupa St, Ontario, CA 91761, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10AM–2PM

Tuesday: 10AM–2PM

Wednesday: 10AM–2PM

Thursday: 10AM–2PM

Friday: 10AM–2PM

Saturday: Closed

Reviews

Anthony Olive

Jun 11, 2022

I ordered 6 gallons of rice bran oil, and the shipping cost me $57.00. The UPS driver from this location delivered the two packages late evening, on 06/09/22. Both boxes were marked 'fragile', and both had damage. The box I refused to accept had oil leaking through the cardboard of the box, and the oil had been compromised. The box was to be sent back to the company I ordered the rice bran oil from. I went out shopping on 06/10/22, and returned around 3:45pm. At my front door, was another box from the same company, or so I thought. I opened the box, only to find the very same box I had refused on 06/09/22, stuffed inside a large clear plastic bag, inside this nice, new box. The original shipping box was is far worse condition. What this UPS facility did was to cut the original shipping label off of the original shipping box, put it on a new box, put the original box in the large shipping box, mark the original box as damaged, and sent it back to me. It didn't matter to those dishonest individuals that this was damaged food products, and there is no way they would have sent it overnight from Ontario, CA, to Brisbane, CA, and back. Simple logic, and photographs give those individuals at this UPS facility any room for excuses.

Fred Bot

May 1, 2022

They said the limit the number of packages they will accept even though they have industrial carts for customers to bring their packages. They are located at the UPS HUB and limit your quantity! Other UPS franchises say to bring your packages to the HUB, but the they won’t accept them. Highly disappointed. I can’t wait until Amazon’s postal service goes online.

Shawn C.

Jan 27, 2022

Unbelievably poor service, supervisors are dishonest, no follow through. I paid for overnight shipping on a computer I desperately needed for work. Failed to deliver on time and told me a new driver could not find the address after I called to find out why it had not arrived by 9pm. Customer service verified address and promised to have it on a truck next day and I would have a call from supervisor. NOT. Next day came and went, supervisor called from Ontario shipping to tell me that they did not get the message day before but they would have my package on the truck next day. LIED AGAIN. Day 3 still no package, no updates or reasons other than the staff is not doing their job. THEN they tell me I can pick up package, but oh you only can do pick up 10am-2pm when everyone else is at work.....What kind of a broken service is this. A global company operating like a brand new business with no regard to the customers. Worst thing is they really don't know where the package is and so I just have to call the seller and report this so they can ship another out in this broken system.

Leo F

Jan 9, 2022

I tried to drop off FBA 10 ground packages and get them scan in. We have scheduled daily UPS trailer pick up at our warehouse but we wanted the 10 expensive packages scan in the UPS system. There was no customer in this location. The first guy asked me what is inside and I told him computer motherboard with 2032 lithium battery. Then 3 other office folks came out and try to resolve it. At true they were totally not willing to accept my packages. The lady manger was kind of rude and said I need to call and pay for pickup. I ended up back to office and called our sales reps. Our rep was helpful and sent us another pickup in 30 mins.

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Questions & Answers

Is there a easy entrance to the mlm pickup location on Juropa in Ontario?

Denise Rowan | Aug 24, 2018
Katina Williams | Aug 24, 2018

Yes

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Can I apply for a UPS Job here?

Steven Castillo | Aug 24, 2019
Traviett Ford | Aug 24, 2019

You can search and apply here: https://rolp.co/jOnQc All the best!

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Do you guys have any jobs available as a aircraft cargo agent or a loader agent becuse I want to work at Ontario airport as one of those

Jonathan Corona | Aug 24, 2019
Traviett Ford | Aug 24, 2019

You would have to apply as a Package Handler, and when you attend your appointment, you can ask HR for specific placement in those areas, IF openings are available. I wish you all the best. Apply at this link: https://rolp.co/N0fxf

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when i come and do will call at 8 pm do i need the slip they put on my door or just the tracking number

B Remus | Aug 24, 2019
Nancy Gordon | Aug 24, 2019

Bring your ID as well

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I requested to hold my package for mr to pick it up. What is the customer pickup hours of your center.

Ziad El-Hajjaoui | Aug 24, 2018
Esperanza Marquez | Aug 24, 2018

10am to 7pm then they close for one hour and reopen from 8pm to 9pm for pick ups only and same day will calls

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Is it a pick up location

Timothy Frederick Church | Jun 24, 2022
UPS Customer Center | Jun 24, 2022

Hi, the UPS Customer Center is also a pickup location. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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are they open on weekends

cheryl eckert | Feb 24, 2022
UPS Customer Center | Feb 24, 2022

Hi, our customer center is open Monday to Friday from 10:00 am to 2:00 pm.

What are the hours to pick up a parcel??

Shifty B | Dec 26, 2021
UPS Customer Center | Dec 26, 2021

Hi there! The hours of operation are as follows: Mon 10:00 AM -- 2:00 PM Tue 10:00 AM -- 2:00 PM Wed 10:00 AM -- 2:00 PM Thu 10:00 AM -- 2:00 PM Fri 9:00 AM -- 5:00 PM Sat Closed Sun Closed

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Are you guys open still ??

Johana Acosta | Sep 27, 2021
UPS Customer Center | Sep 27, 2021

Hi, our operation hours are Monday to Friday from 8:00 am to 8:00 pm and Saturday from 9:00 am to 6:00 pm.

How do I get the number to the ups hr ?

matthew sanguino | Aug 23, 2021
Roberta Usher | Aug 23, 2021

There is no number available. You have to go to the office between 9am and 7pm. Good luck.

i have a package at ontario. since ups is closed could i possibly receive my package monday?

oliver closeoff | Aug 23, 2021
Tonny Cisneros | Aug 23, 2021

Call ups number and tell them delivery package on monday because after 3 attempted they don't delivery any more you have to go ups store if you want to pick up at the store also you can hold the package to pick up at the store

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How do I pick up a package from here. Do they need to be open for that?

Anthony Automotive | Aug 23, 2021
UPS Customer Center | Aug 23, 2021

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp, so we can assist you in this forum.

I have a question about ups hiring. Do I stay home and do zoom for the interview or go to the facility and then do zoom?

Thanh Vien | Aug 23, 2021
UPS Customer Center | Aug 23, 2021

Thanks for your question. Please visit https://www.jobs-ups.com/contact-us for more information on the hiring process. Best of luck!

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hi, we have some parcels which shows on UPS website that goods arrived in this UPS center, but till now no any update information after 15th,Oct, may I know what is the problem now? Shall I call the center directly for cargo information?

Ma Mark | Aug 23, 2021
UPS Customer Center | Aug 23, 2021

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp. We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Can you tell me who does your employment verifications?

GERI LONG | Aug 23, 2021
UPS Customer Center | Aug 23, 2021

I am sorry, we do not have that information.

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whats the latest drop off time at the ontario airport facility

Kumar Rao | Aug 23, 2020
Michael Gayles | Aug 23, 2020

5 30

My package wasn’t delivered due to no apartment address but that wasn’t even needed. Now it’s saying I have to pick it up within five business days but states no address last place it was, was in Ontario so is this where I go to pick it up?

sierra Cavanaugh | Aug 23, 2020
Carlos Macedo | Aug 23, 2020

Do you have the tracking number ? It starts with 1z, If so Call UPS ...1800 PICK UPS. They'll help you from there.

Does anyone have the local phone number to this office?

G Montenegro | Aug 23, 2020
Leticia “Letty” B. | Aug 23, 2020

No exactly., but you should look in Google: UPS on Jurupa Ave. in Ontatio Ca. And you could get it. I hope this help you.

Can I use this address to get items I ordered shipped there and I can pick them up?

Rebeka Kuladzhyan | Aug 23, 2020
Love Love | Aug 23, 2020

Can someone please post the exact number for this location?

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How do I get my missing checks without a lawyer

jlv Ca | Aug 23, 2020
Meredith Shinn | Aug 23, 2020

Not sure what your asking. Missing checks from?

I was terminated from UPS after 9 years of employment and put on do not hire list. Can someone get me EMAIL to HR as this is the only way I can get removed from this list and reapply. I was a driver about 7 years ago.

j Peralta | Aug 23, 2020
Rigo Aragon | Aug 23, 2020

There's your answer, Google it, but why would you want to work for someone who canned you?? There's so many jobs out there, go out and Hussle a New Job.

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Can we drop off amazon returns?

Nayeli Velazquez | Aug 23, 2020
Jose Ortiz | Aug 23, 2020

Yes as long as u have the paper work

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Can i get a paper notarized here

Gabriel Gutierrez | Aug 23, 2020
H Bizz | Aug 23, 2020

Notary services are usually offered at the UPS Stores. This location is the Distribution Hub they do not have a notary.

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I had a package with wrong address on it then changed to pick up at this location 2 days ago how long does it take to update in system with tracking number?

Jonathan Bloxom | Aug 24, 2019
Traviett Ford | Aug 24, 2019

You should call, to make sure your changes were accepted. If your package was en route, the changes may not have gone through.

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How can I find out if a notary is on site?

Karina P. | Aug 24, 2019
hoaxonyou | Aug 24, 2019

There is no notary service at this site.

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My package shows in transit in Ontario Ca. The destination scan was on Wednesday. Is my package still at the Ontario center?

Khalid Smith | Aug 24, 2019
Jose Ortiz | Aug 24, 2019

It's probably a small mix up it will most likely be there by tomorrow

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Ok this is beyond funny. I installed a camera, put porch for delivery and here all day waiting for delivery. Got text saying they attempted delivery and ran out and searched the property for a UPS truck. No truck and no sticker not on the d

Alden Langdon | Aug 24, 2019
Jose Ortiz | Aug 24, 2019

It could be a number of things from a damaged package to a wrong address...but definitely call ups right away and figure it out I'm sure they will help you

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next day air .. whats the cut off time?

Reyna VanDoorn | Aug 24, 2019
ADAM YBARRA | Aug 24, 2019

5pm

I want to send a key to Mexico, what should I do?

Rosa Sanchez Goette | Aug 24, 2019
Kelvin Davis | Aug 24, 2019

Just come in and ship it.

Just received email stating package ready for pickup and hours of operations states Mon-Fri 8pm-9pm? Is this correct?

Dennis Y | Aug 24, 2018
Victor Rodriguez | Aug 24, 2018

Monday- Friday 10:00 - 7:00

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