If you take your vehicle in for a hardwarereplacement and they simply inspect it and call it good. Is that something they should tell you? Or do you think its fine for them to not perform the repair and send you on your way without mentioning it ?

Flynn, our Service Manager, Kara Beachem, would be happy to assist you with this matter. Please contact her at your earliest convenience at 541-335-4610.

You should have signed and recieved a copy of the work performed. What does it say?

You can always ask the service manager on duty for a copy of the work performed. Usually it's no hassle to get the copy. If they say everything is ok and your not sure that they did the necessary work, you have the right to have another qualified mechanic inspect and verify the work was done.