Places callers on hold without a word, lets you sit waiting. Guess they have so much business they can choose their customers.

Don't call, see their website or just go. Their prices and quality of products are worth the wait. Always get major engine parts from them.

You just proved my point.

Not true! Once you've gone you'll see why. Always crowded, because they eliminate 3rd parties like auto zone, trk auto, they are THE warehouse where 3rd buyers buy. The best way is order your part, make appt, go p/u. You never wait more than 15 mn. On Sat's It's Man day. Guys from all over the plc Are interacting cars!