How come Walmart won’t answer the phone in any department. This is ridiculous. That’s bad customer service

tanner harris | Aug 23, 2018 | Category: Department store

Walmart Supercenter - All questions

Address: 1700 SE Meadowbrook St, College Place, WA 99324, USA

Rick Taylor | Aug 23, 2018

Unfortunately their customer service is terrible. No one or few step up to help. You have to tackle someone to get help. Persist and you will find help.

Julie McKee | Aug 23, 2018

Maybe it is the hoiday season, they are busy, are phoes working? Only certain people are allowed to answer the phone there.

Heather Secrist | Aug 23, 2019

Wanna talk about bad customer service? I called several times and let the phone ring for several minutes each time just to have someone pick up and hang up the phone without saying anything at all. All I want to know is what time their customer service counter opens.

Adamaris Contreras | Aug 23, 2018

Its always been bad, last time my dad had to wait 10 min for customor service

Edith Schwinn | Aug 23, 2018

It depends on which State you are in and how busy they are during the holidays.

Jackie Newman-krupkat | Aug 23, 2018

How about you guys stop, you are just making them feel bad. Thanks for you feedback

Lee Melchior | Aug 23, 2018

Walmart doesnt care about customer service.

Kerry Herrmann | Aug 23, 2018

They are often occupied with multiple shoppers - might help to have a couple people assigned to only phones.

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