Unfortunately their customer service is terrible. No one or few step up to help. You have to tackle someone to get help. Persist and you will find help.
Maybe it is the hoiday season, they are busy, are phoes working? Only certain people are allowed to answer the phone there.
Wanna talk about bad customer service? I called several times and let the phone ring for several minutes each time just to have someone pick up and hang up the phone without saying anything at all. All I want to know is what time their customer service counter opens.
Its always been bad, last time my dad had to wait 10 min for customor service
It depends on which State you are in and how busy they are during the holidays.
How about you guys stop, you are just making them feel bad. Thanks for you feedback
Walmart doesnt care about customer service.
They are often occupied with multiple shoppers - might help to have a couple people assigned to only phones.
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