I have a HP Stream laptop and when I turn it on, the power light comes on but the screen is black. I tried a reset, but it did not seem to work. Can they fix it quickly?

Elaina Davis-Givens | Aug 23, 2019 | Category: Computer consultant

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Anna Olund | Aug 23, 2019

It ultimately depends on why it is not showing a screen. If we need to order parts it can take a few days to get the parts in. However, we do happen to have a replacement screen in stock and I believe it is the right one for your laptop. If it is simply a matter of replacing the screen (if we have the correct parts in stock), or a crimped or loose wire, we can often fix it in just a few hours. Bring it in and we can take a look.

Daniel Despain | Aug 23, 2019

That once happened to me and it ended up being that my laptop's GPU had died, removing it and just using the integrated worked. If this is the case, it's a pretty quick fix and they could do it.

J L | Aug 23, 2019

If the screen is dead it takes a day or 2 to order a new one, but if you need your PC right now look for a external hdmi to hook your laptop to.

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