When boarding, it says "2 daily one hour play groups". Does that mean they're locked in their room for 22 hours per day?? This sounds more like a kennel than a hotel.

Hi Wesley, we offer various programs for our overnight guests. We have All Day Play, which is a 12 hour social opportunity for dogs to interact and mingle. This is great for some dogs, but for others it may be too much stimulation and activity for a day. We let the pet parents decide what is best for their pup, based on their individual temperament! We see a lot of energetic dogs, and also a ton of couch potatoes that are not use to more than a short walk a day at home. We hope this helps answer your question.

They use the word "hotel" loosely. It's an expensive kennel.