I've seen a few posts about this but it was unclear about their locations. is the one in Los Angeles on Hollywood wheelchair accessible?

I went yesterday to get this answered as they never pick up their phone or answer emails. We were told they have an elevator at the Hollywood location.

The one in Hollywood is wheelchair accessible from entry point to that level aswell, however they have another cool small section upstairs, that i dont recall on seeing a elevator to take up there... just something to keep in mind.