Food was delivered wrong and no drinks. Called and spoke with the “Manager” and both times she up on me. Her name is Holly. Why can’t you double check and order before it goes out.

Angie Hopkins | Aug 20, 2021 | Category: Diner in Springfield, Oregon

Denny's - All questions

Address: 987 Kruse Way, Springfield, OR 97477, USA

Springfield Denny's | Aug 20, 2021

There was a problem with the phones for about a week. We did try calling back the number that we believe you called from, to try to correct the order and left a message. Our return call was not responeded to. We were unaware the phone system was dropping calls at the time. We appologize for the problems you encountered.

Wendy Shaddon | Aug 20, 2021

I couldn't tell you, but in my opinion it's never okay for a manager to hang up on a customer and refuse to find a solution to the problem you were presenting her with.

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