I've never had a problem, been ordering pizza from there for over 15 years.
We have never had any problems with call in orders or walk-ins the only issue is the time it takes to get your pizza but the quality is second to none
This has been going on since I was a child, so its not a millennial issue. They've also had an air of arrogance and are well known for it. The problem is that they have the best pizza in town and the community has put up with it enabling them. They have a placed motto "we'll never sacrafice quality for time" and its gone to their head
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