I would call them. My wife said if its a small problem sometimes they can fix it while you wait. Otherwise you'll probably have to leave it.
I would always call first , I called this morning to ask if they could possibly look at my Babylock with an error message, (they are the closest babylock repair to me at 1.5 hours away) they got me in as soon as I got there. very knowledeable and helpful great people
Just bring it in, We'll call you when it's done.
I bring my machine in. Even if they cannot fix it immediately, they will fix it correctly. This is the best place I have ever experienced for the repair done right the FIRST time.
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