I have the same problem. I called them about this issue and they sounded so surprised, saying nobody never complained about it before. I think they need to update those brushes as they are working a lot and they are old. So call customers service number and tell them about scratches ,see what they say. Maybe you will get reimbursed. Good luck
I have scratces on my suv from the brushes what do i do.? Who's is going to take them out ?
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