Service has really gone downhill the last year. Not sure if it was a management change or a conscious decision. This level or service would not be tolerated in the metro area. I take my business to Portland because of it.
The reason they're understaffed is because they are really good at what they do and everyone shows up at the same time of day. I try to come at slower hours.
I feel like they are under staffed. I waited two hours with my feet in cold water and people that came in with an apt still sat at least an hour waiting.
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