How long does it take to get email canelation notice once you cancel membership? I was in on Dec.30 and canceled. Elizabeth

I have had a problems getting responses and results from non onsite management management

They should provide that immediately. I would call and ask them to have sent to either the email on file or the one you'll provide them with over the phone. The fact that you need to cancel your membership in person is resemblant of the dark ages.