Can't be opened and must have a receipt on all electronic items.
What I have seen and has been my experience, no problems with receipt and completely un opened, if open they verify it's contents, depending on what it is, they will either refund with receipt or store credit with out, also depending on item they have some brands they won't return if it has a problem, you have to send it to company it's made by. But for most part any thing unopened they will return
Depends on what the item is and the problem.If you have your receipt you should be able to get money back. If not then a store credit.
I think they can give store credit once opened on most items
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