I don't really see the issue. It's usually easier to go through the drive thru. Also for the employees safety it makes sense. I'm sorry you were inconvenienced.
I know the road construction has caused problems, but the service has always been good. I don't know about the drive thru.
They are open, but sometimes not all the staff is there. So the drive through can sometimes be a longer wait than just walking up to the counter.
Cool
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