Really? You admit you know the system was changed - meaning you're well aware that it may not be working right. Yet you immediately dismiss that in favor of assuming that someone intentionally hung up on you just for the sake of being rude to a total stranger for no reason whatsoever. If assuming that every issue or mistake is an intentional attempt to insult you is how you normally behave, I'm quite sure they won't miss you.
No they don't. I'm positive it was an error. It happens to me sometimes. Just call back.
Yes they are so rude.
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