We had an issue with the shower not working when we stayed on 10/27-10/28. I responded to the email sent by corporate and I emailed a few weeks later but I have not heard back. We were not able to shower and were not offered any alternatives.

Hello Nancy, I apologize for what you encountered during your October visit with us. I apologize that the shower was being a little difficult. I have added bonus points to your account. I will mail you a copy of this transaction for your records. I am sorry for the delay in this response. We are looking forward to serving you again when you are in the area and I will make sure you have a much better visit. Have a great day. Stay safe. Merry Christmas to you and your family. Respectfully, Jenilu Manager 'Stay with people who care'

sorry to hear that but what is your question for me