There are many shops there, so anyone that can help you needs to know from what shop you made the purchase...
Since I was visiting from Minnesota, I need a different method. I still have my receipt but am reluctant to put personal info on a website. I need someone to pick up a phone.
This is very unfortunate. I've never heard of anything like that happening. I guess the only thing you can do is to take your product there and ask for a refund. The people are very nice and should take care of you.
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