As Ahlayna said, best to call if you know which facility you're expected to pick up from. It seems your local Amazon facilities are on National St and on Industrial Rd, and one of them may have more information for you.
If you have been asked to go retrieve an item from a facility, it is best to call said facility it's been delivered to, and ensure that it's ready for your arrival, otherwise they would usually resend it to a delivery truck to resend to your address if it's deliverable.
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