Are the stores franchised? Went to the Norco location and had the Classic burger. TERRIBLE. Died, tasteless burger. Frozen meat. Flat. Ugh. been going to burbank since the 50s and never been disappointed.

Do you remember a woman waitress with the last name marbut. She worked there in 1967

Yes

Franchised indeed and as anything they can cary on service by location.

WAS'NT GREAT FOR ME THE "" HARD ..SHORT FRIES..

That's disappointing to hear. Yes, they are franchised.

Just like all restaurants and stored management makes all the difference