I want to know why the phone is 100% automated and you can't get an employee or manager in the phone? This is VERY frustrating. My purchase was VERY expensive and the phone puts me on an automated circus wheel! Why?????

Select option "1" (product availability) then option "2" which will lead you to "stay on the line" then you may be put on hold for a minute or two to reach a representative. This is what worked for me at least!

I feel your pain!! I can't tell you how many times I've been so frustrated with companies doing this! I truly believe it's an avoidance factor. I now take time out of my already crazy schedule and go back to the store! Maybe I should charge THEM for my time!