Was quoted a rate for a standard room. 2 mile before we got there (which is not exactly just off the road) we get a call saying oh we don't have any standard rooms so you will have to pay the plus rate. Do Do they

Said they had gave credit card info then 10 min later called and said they only had upgraded rooms staff was rude and cold never be back again nothing but a bait and switch tourist trap

They have standard rooms. Did they maybe mean they just didn't have any available for the day?