Was treated very rudely... associate refused to help my husband. I have been calling the store for an hour to get associate and managers names. Surprise they aren't answering the phone!!! Maybe corporate office will answer theirs in the morning!!!

Whether having a bad day or not, an employee should not mistreat any customer. It reflects on others who may be doing there job well. I too, also, have experience this same kind of problem at these stores. If you can get someone to announce that you need help, the result is a 50-50 hit or miss that anyone will show up. I personally believe that the store manager thinks he to busy to take time to listen to issue from customers in the store. Case in point. Buying a 5,000 BTU air conditioner off a display, It was priced at $116. At check out, it rang up at $137. We told the cashier that we got it off a display, with several others of the same brand, and asked for the price to be double checked. We were told by the cashier, that the department manager doesnt make mistakes. She refused to get a price check. The result is that we refuse to purchase the air conditioner and walked out. Incident like this should never happen to anyone.

Remember the good old days when customer service meant something...what the hell happened?

Make SURE you get ahold of the manager & if satusfactory results are not accomplished, call the district manager & so on.....ALWAYS write down names & the time/date you spoke with them.... Just because someone is having an off day does not give them permission/excuse to abuse others. Good Luck.

Over burden mam he was prolly having a bad day dont let the employee reflect the whole of walmart! Im sure he will be delt with!

I agreed johnny Ebersole