I'd love to be able to get in contact with someone that isn't a robot my husband ordered a game and we'll we got an empty package deliver to us. Someone from the warehouse got to it first. Will not be ordering from best jut again!

So typical. Still need to keep up the phone calls. Somebody needs to be held responsible.

You'll have to go into the store and complain, if you want to deal with a person. Speak to the manager, and see if they'll offer in-store replacement. Take the package and billing info with you.

I agree with Tim. Take your records into a store and speak to a Manager. Get your refund AND your game!! Let us know how you made out please.