Address: 1500 S Willow St, Manchester, NH 03103, USA
Phone: +16036220804
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Zen Williams
It is no small exaggeration that I have spent 10's of 1000's of dollars at Best Buy over the last few years and today was by far my worst experience. I had a Robot Vacuum that stopped working and I am a TotalTech member and I bought it in on Tuesday to see if anything could be done. I was told the TotalTech plan had changed in the last year but Geek Squad would take a look at it without charge to see if something could be done. I show up today at 4pm for my appointment and I am told they don't repair vacuums, only exchanges so there is zero they can do for me. I leave the store to place the busted item in my car and I return with the intention of buying a new Irobot vacuum. the model I selected was just shy of 1000 bucks, but the only ones on the floor were located on the top shelves. I asked for assistance from a gentleman in the aisle with a cart and was told someone would be right with me. 20 minutes of me pacing back and forward later I decided to leave without the vacuum and ring out my phone charger, with every intention of giving my business to Amazon. I am sorely disappointed that after 20+ minutes Best Buy can't find someone to take a box off a shelf. The only waiting I will be doing now is waiting at my door for my packages from Amazon to arrive. And to add insult to injury, when I was checked out, the cashier didn't ask me about my Rewards status, so if I want points I need to manually add them myself in their system, another useless step and waste of more of my time.
Patricia Grenier
7/2022 very happy with this visit. Thus is a "super pet friendly" store, and all the clerks we spoke to were very helpful. They directed us where we needed to go, had another clerk meet us there, carried our purchase to the front, then sent for a 2nd item because we decided to get 2.
Laura
They were able to give me a full refund for something I bought even though I didn't have the original box and I bought it with cash. Really sweet and helpful people
Enes Koseoglu
I like best buy stores. Nice and friendly staff. And the store is clean and covid-19 measurements are appyling.
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Yes, we have a variety of products.
You would have to call the store as I have no idea on cost.
So typical. Still need to keep up the phone calls. Somebody needs to be held responsible.
Partial payment is not done here
I don't know if Best buy replaces iphone batteries, but the Apple Store in the same mall will do it for free if you're under warranty or have Apple Care+. I think they charge $50 to replace it out of warranty.
Give them a call. They should be able to sort it out over the phone.
I'm not sure i know alot of places do you might have to go in and find out
I was there over the weekend, the employee I spoke to told me they do not carry that.
I dont know you will have to call them
Not sure, but no tax... Can't have it both ways..😂
I don't believe they do repairs for anything other than PC's but you may want to call and confirm.
Same hours as the retail portion
You can call and ask them if they do our you can go on there website and put in the brand name it should show up on there site
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