I am sorry you had a bad experience. I would like the opportunity to make this wrong right. Can you message me your contact information so I can call you to discuss the situation? Can you send it here? I am unaware of any hot water not working. I can call you tomorrow if you send me your phone number.
And how am I supposed to message contact info. There is no option to do that. Also there was no sign saying hot water didn’t work.
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