My daughter had same problem on Saturday. Phone rang and rang.
They have gone down hill with answering the phone the last couple years. I feel ever since mijiers came to town. Then once you get on the phone it like you are on hold for a long time and they never really geet you the help you need. Even when I'm in the store I feel I wait for service in departments for a long time.
It's been windy maybe their phones were down keep trying
Call one of the depts like automotive to get quick response
nope
It Appears most take such long time to answer the phone
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