None of that would happen if they called. Technology is the answer
I never had that problem .. I would contact management after 20 minutes. We have a right to excellent service.
That's excessive. I would speak with management.
No, definitely not. We've never had that slow of service before, and we go to Smokey Bones fairly often. Definitely unacceptable.
At 745 on a Saturday, theres going to be a wait, I dont know about 2 hours, maybe 1.
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