Donna. Their van comes to Webster at the Pet Store next to Kmart the second Monday of the month. No appointment is necessary. First come, first serve. 12 noon to 2. Approach van, ask for the clip board, fill in paperwork. If you go to their Clinic in the Brookfield area, it is by appointment.
The veterinary clinic is on Main Street in Worcester, and yes, you need an appointment.
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