Well when your putting your order in you jave to set up your time to pick up your things. And when you get there you let them know by your app on your phone.
You order online, when its ready you'll get a email or text if you opted in for it. When you arrive you park in a designated spot and call in, give them your spot number, when they arrive, pop your trunk and they'll load it in.
I think they bring it to you you got to call and find out
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