How do i contact the store? Because I haven’t gotten thru for over a half hour by phone

You can't, they don't answer. You have the correct number. I had to call their 800 number and they could not get through to the store either. You must walk in. I tried for an entire day with no success. If it is an inventory question such as how many X do you have in stock, the 800 people can answer that.

I would say that's still the best method. Try googling the store and see if there is a number for a different department.