Call ups and customer service of Wal-Mart. You should get a refund., if you Have proof of purchase. Always verify the address no p.o.box. proper zip and can also leave special delivery instruction along with directions.
Contact UPS
Ditto
I would have called both UPS in Walmart and inquire about what is going on.
I would call both parties
Contact walmart customer service
Call ups they will help you
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