Opened video games fall under the same copyright laws that opened movies would. If its defective you can exchange for the same item but there's no option to get a refund for an opened one.
The return policy on items like this for most in retailers is an exact return. They will not compensate you financially or with a gift card but will exchange your game for the exact same game.
No return unless it's defective. They do have a trade in program though.
No
You can call and ask them they will help you on phone.
I'm not sure.
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