I just called the front desk to ask a simple question & the lady that picked up the phone so very rude & couldn't understand a simple question!! They won't get my money NEVER!!

Wait... Someone actually answered the phone? Can't say we had that kind of luck.

I agree with Toni. I had wonderful service. Still there is no excuse for bad customer service.

We had a very good experience at the Red Roof Inn and I'm sorry you had such a rude person answer the phone. Room was great and clean and we had a very friendly receptionist and she was very polite and helpful

Sorry to hear that Toni. You must have just got someone on a bad day but no excuse anyways. My experience has always been good with front desk and the rooms..give them a try worth it!