Why is the young lady in drive thru so rude I really like the food here but this morning custimer service was horrible.

tony mcclure | May 9, 2021 | Category: American restaurant in Ferndale, Michigan

Capital Coney Island - All questions

Address: 8926 Eight Mile Rd, Ferndale, MI 48220, USA

La Trice R Herring | May 10, 2021

I've been going for years, I've never had a bad experience...i hate that happened to you...didn't know they didn't use gloves 😮call the state/city when you see something like that

Tiffany Rose | Jan 5, 2021

I went today and both young ladies were horrible. Had the audacity to tell me that I shouldn’t have worn a mask if I wanted her to hear my order. I asked for a refund because my order was wrong, and they both said I couldn’t have one. Instead they made my order again and it still was wrong. The are very ghetto.

cHARLES mOORE | Jan 5, 2021

Stingy af with the chili today!

Fred Ferguson | Jan 6, 2020

Haven't had a problem. But that bare hands, that's an issue

Brandé Peoples | Jan 6, 2020

Hello, I'm sorry to hear that. I have not experienced bad service from the ladies at Capital Coney Island. Tony, have you tried going inside to order?... This may give you a better perspective of the shifts workflow, possible staffing issues and employees body language (not just a voice via a box!) The staff is great at remembering customers! No, its not okay that you feel this way, however, maybe something traumatic has happened.

Anthony Jones | Jan 6, 2020

Please be careful when you go there! I was there this mn between 7&8am and I when inside. The food is good, the guy's didn't have on any plastic gloves, so that once again change my mind about buying ! I did get some coffee.

Nadz | Jan 6, 2020

They are ALWAYS rude especially the night time lady with the short hair. Ahhh definitely a burn out job I get it but positive bring positive. The ladies should try that approach. Food ain't even all that to be honest so I skip it all together.

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