The UPS Store

Liz E (ALovelyCreature)

This store is great! The manager is so nice and does a great job educating customers. There was a white woman in the store when I was there with some serious caucacity and entitlement who was being completely rude, demeaning, and probably racist who was being incredible rude to staff and they did an excellent job handling it. These folx need a pay raise and the right to ask customers like this to F off.

Ramona Brown

I had never utilized UPS in my life, but to return my 3 college books separately to Cengage, I called ahead to this store. The male store clerk or Manager told me they recommend using boxes. He wasn't sure about the wrapping for one of my books, so he said I'd need to get to the store for them to see it. I did on Mon, 9/26/22 @ 2:40pm. The first person I saw was the guy I spoke to on the phone, wearing a ponytail and he's a somewhat rude dude. After a different store clerk inspected it, I found out that all I needed for one of my wrapped books was a couple strips of the wide clear tape for reinforcement. He said I'd have to buy an entire package of tape just for 2 strips, that the store provides anyway I found out. He then moved aside to help someone else and a very polite and informative young lady name Neilah put some strips of the store tape on my packaged book and they were shipped back. I give 5Stars***** to Neilah, but 1Star to that very unhelpful & somewhat rude store clerk. I wish I had gotten his name. Neilah's the best on outstanding Customer Service.

Lindsay Ferguson

Always have a great experience at this location! Very helpful customer service. Definitely my preferred shipping method!

Mehdi Charfi

This is hands down the best run UPS I’ve ever been to. Even during rush hour, with over 10 people in line, I’m usually in and out in under 5 minutes. My average visit is about 30 seconds when making Amazon returns. The staff is full of rock stars - they are so friendly and even more efficient. Besho is the best and I always look forward to his kind greetings when we visit. He treats everyone like family. Highly recommended!!!