We are not rude. Cultural we were raised with strong personality and we are just straight forward group of people. It is part of our culture we are oftentimes misunderstood.
Great customer service is expected in all interactions. Cultural differences should not be an excuse for the rudeness that I have observed. The ladies can do better. Common courtesy will go along way. I'm a West Indian woman as well, so they know as long as I am spending my $$, that respect and courtesy is mandatory. No excuses ladies! Just do better!!!
Cultural is one thing...Professionalism is another. I would definitely display politeness and being curious to my customers. This place has the best Jamaican food I've ever tasted. I visit once a week and its s good feeling to know my loyalty is appreciated. Also...not all of the staff display rudeness. Smart businesses display excellent customer service for returning customers.
Yes they are definitely rude that’s why I stopped going!
We are giving them money . with out us customers they will have nothing. We all have different cultures and different way we do things. But BUSINESS IS BUSINESS. HAS NOTHING TO DO WITH THERE CULTURE. BEING FRIENDLY TO THE PPL PAYING THERE BILLS
No. What rude are these snorty ass American females that always walk around looking for drama. Jamaicans just aren't taking there BS. And yes, I'm 100% American
They are not rude, it's a cultural difference...they are good people. Just look at your city, every precinct has their slight cultural differences. Your city has awesome people!
The ladies are very rude. Culture has nothing to do with it. The food is not good enough to deal with this type of customer service. I have had better food and customer service. I will never patronize this business again and will make sure that everyone I know will not waste their time or money on this business. There is no excuse for terrible customer service.
It's a very American thing for customers to have their behinds kissed and to be catered to. If you spend any time in another country or patronize a lot of non-american shops you will find that they are no-nonsense and won't overdo the fake kindness. That isn't being rude. When they are rude, you will sure know it. But not having your behind kissed, and being greeted with a forced smile, isn't being rude.
Yes they do have strong personality but they are nice use to work for them
Thanks! Your answer is awaiting moderation.